This international guarantee is offered by Opsobjects for a better assistance service for the benefit of the consumer and does not replace nor limit the rights guaranteed by law in compliance with the provisions of Directive 1999/44 / EC, as implemented in Italy by Legislative Decree. 24 of February 2, 2002, on the sale and guarantee of consumer goods. The consumer is therefore free to make use of the legal rights regarding the guarantee or to activate the forms of protection and assistance referred to in this voluntarily presented conventional guarantee. This warranty consists in the repair of products with free replacement of components recognized as faulty in manufacturing or, only if the repair is not considered possible or convenient by Opsobjects, the replacement of the same with identical products or, if this is not possible, having the same or similar technical-functional characteristics of those replaced. Without prejudice to any rights granted to the purchaser by mandatory provisions of law, the following are therefore excluded from the guarantee provided pursuant to this certificate, among other things:
A) defects attributable to the consumer himself and due to methods of use or maintenance or storage that do not comply with the requirements set out in the use and maintenance manual or common sense;
B) normal wear and tear of the product or its parts and components. This warranty is void if the product is repaired by unauthorized personnel or with non-original spare parts or spare parts that do not meet the necessary safety and quality requirements. The occurrence of a malfunction does not lead to an extension of the warranty period beyond the terms indicated in this certificate, which is mandatory. In no case will the product be replaced outside of the hypothesis contemplated in this paragraph.
If the consumer finds a malfunction that occurs in the 24 months following the purchase of the new product, Opsobjects undertakes to ensure the guarantee services.
Once the existence of any malfunction has been verified, the consumer can contact the retailer from whom he purchased Opsobjects, who will take care of delivering the product to the authorized Opsobjects SERVICE CENTER. At the time of the request for intervention, the proof of purchase of the product must be PROVIDED CONTEXTUALLY, which must be no more than 24 months prior to the request for intervention (receipt or tax receipt).