If you are dissatisfied with the products you have purchased on our website, we will be happy to refund you the price paid or send you another replacement product. If you wish to change the purchased product with a different model, please indicate the code number of the new model together with a copy of the receipt of your online order inside the package that you are going to return. Please also include the telephone number where you can be reached during office hours and indicate the address changes to send the shipment to (if there were any).